Achievements
Awards & Certifications
Copyright
Artificial Intelligence (AI)-powered 3P method involving Prospecting with K-means, Presenting with AIVA (Artificial Intelligence based Voice Assistant) and Perception assessment with EDS (Emotion Detection System) for Brick-and-Mortar stores. Authored by Dr Sanjay Das, Prof. Soumen Santra & Dr Anirban Sarkar
Copyright
COHET (Customer’s Happiness Enhancement Technique) comprising of AI (Artificial Intelligence) based EIS (Emotion Identification System), SAS (Satisfaction Assessment System) and DMarCom (Digital Marketing Communication). Authored by Dr Sanjay Das, Prof. Soumen Santra & Dr Anirban Sarkar
AIMA Publication
Impact of Internet & Social Media on Learning Culture in Management School.
Best Retention Circle Award
In the national-level contest among all telecom circles of Reliance Communication across India, West Bengal was awarded the “Best Retention Circle” award in 2008. The award was handed over to Sanjay Das, the then Customer Service Delivery Head of the Eastern Region, at the headquarters of Reliance Communications Ltd at Dhirubhai Ambani Knowledge City in Navi Mumbai.
The Winning Team
West Bengal CSD circle team with Shri S.P. Shukla, President, RCOM.
Award Winner's Address
The national award winner addressing the audience with a heartfelt speech. With a sense of gratitude and humility, the recipient thanks mentors, colleagues, and supporters who contributed to the journey of achievement.
